What They Say

“While in the hospital, I lost my wallet in the linens on my bed and did not realize it until I returned home. Not only was the wallet valuable, but the contents were practically invaluable. Luckily for me the hospital’s linen services provider, Emerald Textiles, has an extensive Lost and Found program that tracks every piece of lost property that ends up in the laundry (in real time) and coordinates the safe return of those items. I was shocked that they were able to return my wallet the very same day I realized it was missing. I’ve had multiple conversations with Emerald and it’s clear that they care about their customers and the patients of their customers.”

~ Neda Noorani, Patient, UCSD Thornton Hospital

“We’d like to congratulate Emerald Textiles on their Savings by Design Award, as well as their water-saving equipment and processes that are saving 40 million gallons of water a year for the county of San Diego. We are pleased to do business with a partner who is focused on sustainability and the environment. The Savings by Design Award demonstrates Emerald’s commitment to preserving resources in Southern California.”

~ John Cihomsky, V.P. of Public Relations for Sharp HealthCare

“Quality, on-time delivery is critical to successful operations in our hospitals and clinics. The Emerald Textiles Team has impressed us with consistent, on-time delivery and quality customer service. Our nursing and environmental services teams are confident that they will have the linens they need in the right place at the right time with Emerald.”

~ Norm Orth, Environmental Services Manager, Scripps Health

“Sharp HealthCare has realized tremendous savings as a result of Emerald Textiles’ special Linen Management Program combined with their lighter, environmentally responsible products .”

~ Donna Serpico-Thompson, VP of Business Development, Sharp HealthCare

“Emerald’s innovative programs and implementation of best practices influenced our decision to choose them as our exclusive healthcare linen services provider. Their commitment to innovation drives technological efficiency and streamlined operations, which in turn supports UC San Diego Health System’s goal of world class care.”

~ Greg May, Director Environmental Services, UC San Diego Health System

“Since switching to Emerald Textiles, problems associated with linen have disappeared and quality has greatly improved. Partners like Emerald, who we can count on to deliver, are invaluable to us.”

~ Vanessa Dimalanta, Supply Chain Management Director, Kaiser Permanente – San Diego

“Thanks for the tour–I was very impressed by your amazing plant; it is clean and well organized! Everyone at EMC is confident that we have partnered with a first class operation. The linen quality is a vast improvement and that makes the nursing staff very happy.”

~ Dana Francis, Director of Patient Transport and Environmental Services, Eisenhower Medical Center

“SDG&E is proud to honor Emerald Textiles as an Energy Champion. The energy savings they have achieved is remarkable, and we commend Emerald’s vision and dedication to conserving our natural resources.”

~ Hal Snyder, Vice President of Customer Solutions for SDG&E.

“Since working with Emerald Textiles, we have recovered a significant amount of property that gets lost in the hustle of emergency care in a hospital. We have received numerous calls from patients thanking us for the extra effort to return their meaningful personal belongings. Emerald makes this possible because they have a system in place to better identify and return property. It’s a service they provide that is very valuable to us.”

~ Steven Rubino, Clinical Systems Specialist, Lead Biomedical Engineering Department, Scripps Mercy Hospital